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Terms And Conditions

Terms And Conditions

Terms And Conditions

Terms And Conditions

1. Introduction  

These Terms of Service ("Terms") serve as the governing principles for the use of the Service and establish the legal relationship between the entity utilizing the Service and Inoz.AI ("Company"). The Company operates web pages located at https://www.inoz.ai/ ("Website") and provides the Service, as defined in Section 2 below. The Service is designed for professional entities to facilitate their business operations. 

 

By accessing the Website and/or utilizing the Service, including undergoing the Account registration process, the User or Guest affirms that: (i) they have read, comprehended, and accepted the provisions outlined in the Terms and Privacy Policy; (ii) their age and legal capacity permit them to enter into an agreement with the Company; (iii) they possess the authority to act on behalf of the entity they represent, and their declarations are legally binding. If the User disagrees with the terms outlined in this agreement, they should refrain from using the Service. In such an instance, the User may contact the Company via email at support@inoz.ai allowing the Company an opportunity to explore a resolution. 

 

2. Definitions 

Unless otherwise specified, the capitalized terms used herein shall carry the following meanings: 

Account: Refers to an individualized panel provided to the User for exploiting the Service and/or the Website. 

Agreement: Denotes a subscription agreement that may be entered into between the User and the Company, outlining the scope and pricing for Service usage. 

API: Represents the Inoz.AI application programming interface designed for integration with the User's software. 

Company: Signifies Inoz.AI 

Content: Encompasses materials such as texts, images, and other elements published, presented, or transmitted on the Website or through the use of the Service by the Guest or the User. 

Device: Indicates devices like computers, phones, smartphones, tablets, or other electronic equipment enabling web page browsing. 

Guest: Refers to an entity browsing the Website. 

Intellectual Property: Encompasses any designations, inventions, utility models, industrial designs, works, and other expressions of creative activity subject to exclusive rights held by the Company. 

Licence: Denotes a non-exclusive right for the personal use of the API and/or the Widget. 

Link: Represents a hyperlink referring to Other Websites. 

Mobile Device: Signifies a portable device like a telephone, smartphone, tablet, or other electronic equipment operating the Website and/or the Service. 

Notification: Describes messages sent to the User as part of the Service. 

Other Websites: Refers to websites distinct from the Website. 

 Password: Indicates the User's anonymized verification tool facilitating access to the Account. It is a sequence of signs entered through the keyboard of a computer or Mobile Device, containing at least 8 characters. 

Privacy Policy: Represents the Privacy Policy governing the rules of personal data processing by the Company, available at Privacy Policy. 

Service: Encompasses the Website, Widget, and/or the API, depending on the scope dedicated to a given User as per the Agreement. 

Terms: Denotes these terms of service available at Terms of Service. 

User: Refers to an entity owning the Account. 

Website: Signifies web pages located at inoz.ai.com. 

Widget: Represents a Inoz.AI widget implementable on the User's website. 

The above definitions maintain their significance irrespective of whether expressed in the singular or plural form. 


3. General Rules 

Acceptance of Terms and Applicability 

The use of the Service implies complete acceptance of these Terms. These Terms exclusively govern the relationship between the Company and the Guest or the User. In instances where the Service and/or the Website provide the option of services by other entities, these services will be rendered based on regulations shared by those entities, and only those entities will be accountable for the execution of services unless the Terms explicitly state otherwise. Each entity utilizing the Service and/or the Website is obligated to use it in accordance with its intended purpose as outlined in the Terms. 

Technical Requirements for Website Usage: 

Utilizing the Website is permitted on the condition that the Device collectively meets the following minimum technical requirements: 

Access to the Internet. 

Compatibility with one of the following internet browsers: (i) Google Chrome, (ii) Opera, (iii) Firefox, (iv) Safari, (v) Microsoft Edge. 

The internet browser version used cannot be older than one year. 

JavaScript must be enabled. 

Technical Requirements for API Usage: 

Using the API is possible if the following minimum technical requirements are met: 

Access to the Internet. 

Presence of software enabling the sending of HTTP requests. 

Technical Requirements for Widget Usage: 

Utilizing the Widget is possible if the following minimum technical requirements are met: Access to the Internet. 

Compatibility with one of the following internet browsers: (i) Google Chrome, (ii) Opera, (iii) Firefox, (iv) Safari, (v) Microsoft Edge. 

The internet browser version used cannot be older than one year. 

JavaScript must be enabled. 

It is advisable to install anti-virus software on the Device or Mobile Device for enhanced security. 

 

4. Account Setup and Responsibilities 

Account creation is facilitated through the Website, allowing users to log in using their Facebook or Google accounts, or by registering with a personal email and creating a Password. When establishing an Account, it is crucial to provide accurate, complete, and up-to-date information. Failure to do so may lead to the immediate termination of your account on the Website and Service. 

You are accountable for maintaining the confidentiality of your Account and Password, which includes restricting access to your Device or Mobile Device and/or Account. You agree to bear responsibility for any activities or actions occurring under your Account and/or Password, whether involving our Website and Service or a third-party service. Prompt notification is required upon discovering any security breaches or unauthorized use of your Account. 

It is prohibited to use the name of another person or entity as your username unless you have the appropriate authorization. Additionally, usernames that are offensive, vulgar, or obscene are not permitted. Using a name or trademark that infringes on the rights of another person or entity is strictly prohibited. 

5. Communications 

Upon creating an Account, you have the option to subscribe to newsletters, marketing materials, promotional offers, and other informational content that we may periodically send. This ensures that you stay updated on relevant announcements and offerings 

6. Contests, Sweepstakes, and Promotions 

Participation in any contests, sweepstakes, or other promotions ("Promotions") offered through the Service or Website may be subject to rules distinct from these Terms, especially as outlined in any concluded Agreement. When engaging in any Promotions, it is advised to carefully review the specific rules governing that Promotion, along with our Privacy Policy. In the event of any conflict between the rules of a Promotion and these Terms, the rules of the Promotion will take precedence. 

7. Subscriptions 

Certain components of the Service are subject to subscription fees ("Subscriptions"). Billing occurs in advance on a recurring schedule, either monthly or annually, depending on the chosen plan. Subscriptions automatically renew at the end of each Billing Cycle unless cancelled by you or the Company. Cancellation can be done via your Account or by contacting our customer support at support@inoz.ai Valid payment methods, such as credit/debit cards, Apple Pay, or Google Pay, are required. You must provide accurate billing information, authorizing us to charge Subscription fees to the provided payment method. In case of automatic billing failure, an electronic invoice is issued, and manual payment is required within a specified deadline. We reserve the right to refuse or cancel orders due to reasons like service availability, errors, or suspected fraud. Any additional fees or taxes imposed by relevant authorities are the responsibility of the order submitter based on their location. 

8. Fee Changes 

The Company, in its sole discretion and at any time, may modify Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle. The Company will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective. Your continued use of Service after Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount. 

 9. Refunds 

Except when required by law, paid Subscription fees are non-refundable. 

10. Content 

Our Service and Website empower you to post, link, store, and share various forms of information, text, graphics, videos, or other materials ("Content"). You are accountable, especially to your customers, for the legality, reliability, and appropriateness of the Content you post on or through the Service. By posting Content on or through the Service or Website, you declare and guarantee that: (i) the Content is yours, and/or you possess the right to use it and grant us the rights and license as outlined in these Terms, and (ii) the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights, or any other rights of any person or entity. We reserve the right to terminate the Account of any User found to be infringing on a copyright. You retain all your rights to any Content you submit, post, or display on or through the Service or Website, and you are responsible for protecting those rights. We assume no responsibility or liability for Content posted by you or any third party on or through the Service. We do not own, modify, or publicly post any of your data. The Guest and the User assume full liability for the Content. In particular, the User is obliged to participate in Company proceedings initiated by third parties to protect their intellectual property rights and release the Company from all claims by authorized individuals. 

11. Prohibited Uses 

You may use the Service or Website only for lawful purposes and in accordance with the Terms. You agree not to use the Service or Website: 

In any way that violates any applicable national or international law or regulation, 

For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise, 

To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation, 

To impersonate or attempt to impersonate Company, a Company employee, another User, or any other person or entity, 

In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity, 

To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Service or Website, or which, as determined by us, may harm or offend Company or Users of the Service or Website or expose them to liability. 

Additionally, you agree not to: 

 Use the Service and Website in any manner that could disable, overburden, damage, or impair the Service or Website or interfere with any other party’s use of the Service, 

Use any robot, spider, or other automatic device, process, or means to access the Service for any purpose, including monitoring or copying any of the material on the Service, 

Use any manual process to monitor or copy any of the material on the Service for any other guarding. 

13. Intellectual Property 

The Service, Website, and their original content (excluding Content), along with features and functionality, are and will remain the exclusive property of the Company and its licensors. Protected by copyright, trademark, and other laws of the New Zealand and foreign countries, the Service and Website showcase our commitment to innovation. Our trademarks and trade dress require prior written consent from the Company for any use in connection with products or services. By using the Service, the Guest and the User acknowledge that they do not acquire any rights to the Intellectual Property. Unauthorized use of the Intellectual Property is strictly prohibited, except for authorized personal use as outlined in the Article 23 of the Act of February 4, 1994, on Copyright and Related Rights. 

Upon purchasing a Subscription, the User is granted a limited, non-transferable, revocable, non-exclusive License to use the Service in line with the Subscription terms. This License encompasses subscribing and installing the Service on the User's website and/or software, as well as using the Service to serve the User's customers. The User is expressly prohibited from modifying, reverse engineering, decompiling, disassembling, or attempting to derive source code from the Service or Website. Additionally, the User cannot create or publish APIs, proxy access to the Service or Website, or use the Service or Website in an automated manner, such as through a machine or computer program. 

4. Copyright Policy 

We uphold the intellectual property rights of others and are committed to addressing any claims of Content posted through the Service or on the Website that infringes on copyright or other intellectual property rights ("Infringement"). If you are a copyright owner or authorized on behalf of one and believe that Content has been copied in a way constituting copyright Infringement, please submit your claim via email to support@inoz.ai with the subject line: "Copyright Infringement." Include in your claim a detailed description of the alleged Infringement, as outlined below under "DMCA Notice and Procedure for Copyright Infringement Claims." Please note that misrepresentation or bad-faith claims may result in accountability for damages, including costs and attorneys' fees. 

 

15. DMCA Notice and Procedure for Copyright Infringement Claims 

To submit a notification under the Digital Millennium Copyright Act (DMCA), provide our Copyright Agent with the following in writing (refer to 17 U.S.C 512(c)(3) for further detail): 

 

An electronic or physical signature of the person authorized to act on behalf of the copyright owner. 

A description of the copyrighted work you claim has been infringed, including the URL (web page address) where it exists or a copy of the copyrighted work. 

Identification of the URL or specific location on the Service where the infringing material is located. 

Your address, telephone number, and email address. 

A statement by you, made under penalty of perjury, that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law. 

A statement by you that the information in your notice is accurate, and you are the copyright owner or authorized to act on the copyright owner's behalf. 

Contact our Copyright Agent at support@inoz.ai

 

16. Error Reporting and Feedback 

The Company strives, to the best of its ability, to assist Guests and Users in resolving issues related to the functioning of the Service. Additionally, the Company takes actions to enhance the quality of the Service based on the feedback and comments received from these entities. You can provide us with information and feedback, including error reports, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service, directly at support@inoz.ai ("Feedback"). By submitting Feedback, you acknowledge and agree that: (i) you do not retain any intellectual property right or other right, title, or interest in or to the Feedback; (ii) the Company may have development ideas similar to the Feedback; (iii) Feedback does not contain confidential or proprietary information from you or any third party; and (iv) the Company is not under any obligation of confidentiality regarding the Feedback. If the transfer of ownership to the Feedback is not possible due to applicable mandatory laws, you grant the Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited, and perpetual right to use (including copy, modify, create derivative works, publish, distribute, and commercialize) the Feedback in any manner and for any purpose. 

17. Links to Other Websites 

Our Service and/or Website may include links to Other Websites that are not owned or controlled by the Company. The Company has no control over and assumes no responsibility for the content, privacy policies, or practices of any Other Websites. We do not endorse the offerings of these entities/individuals or Other Websites. You acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any Other Websites. We strongly advise you to read the Terms of Service and Privacy Policies of any Other Websites you visit. 

18. Disclaimer of Warranty 

The Services are provided by the Company on an "as is" and "as available" basis. The Company makes no representations or warranties of any kind, express or implied, as to the operation of their Services or the information, content, or materials included therein. You expressly agree that your use of the Services, their content, and any services or items obtained from us is at your sole risk. Neither the Company nor any person associated with the Company makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy, or availability of the Services. Without limiting the foregoing, neither the Company nor anyone associated with the Company represents or warrants that the Services, their content, or any services or items obtained through the Services will be accurate, reliable, error-free, or uninterrupted, that defects will be corrected, that the Services or the server that makes it available are free of viruses or other harmful components, or that the Services or any services or items obtained through the Services will otherwise meet your needs or expectations. The Company hereby disclaims all warranties of any kind, whether express or implied, statutory, or otherwise, including but not limited to any warranties of merchantability, non-infringement, and fitness for a particular purpose. The foregoing does not affect any warranties that cannot be excluded or limited under applicable law. 

19. Limitation of Liability 

The Company shall not be liable for the consequences of complying with the content of tips, articles, or other publications on the Website or the Service, including the content provided by the AI computer. You acknowledge that the AI computer that provides the content in the Service and/or the Website is not an expert and may be mistaken, and you cannot rely on its answers or advice. In particular, it cannot replace any professional recommendation. The Company shall not be liable to the customers of the User for the use of the Service and the Content provided by the Service to the User's customers. The Company shall not be liable for the consequences of installing or sending any malicious software, phishing, or any other practices undertaken by other entities to the Service. The Company shall not be liable for any breaks in the operation of the Service. The Company shall not be liable for the consequences of phenomena known as force majeure, including, in particular, power outages, fires, atmospheric phenomena, wars, riots, strikes, and other similar events that are not affected by the Company. EXCEPT AS PROHIBITED BY LAW, YOU WILL HOLD US AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARISES (INCLUDING ATTORNEYS' FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THESE TERMS AND ANY VIOLATION BY YOU OF ANY FEDERAL, STATE, OR LOCAL LAWS, STATUTES, RULES, OR REGULATIONS, EVEN IF THE COMPANY HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON THE PART OF THE COMPANY, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE SERVICES, AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRIOR LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. 

20. The Guest’s/User’s Liability 

The Guest and/or User are fully liable for the consequences of authorized or unauthorized distribution of any content available on the Website or the Service. This applies, in particular, to Intellectual Property. The liability includes, in particular, Company's release from any claims in this respect if such are against the Company. The User is solely liable for any Content published, presented, sent, or in any other way provided during the use of Service to the User’s customers. 

21. Service breaks 

The Company does not guarantee the permanent accessibility of the Service or the Website. The Company reserves the right to introduce a break in the operation of the Website or the Service or their certain functionalities. If there is an intention to implement a break, the Company will notify about it by posting relevant information or a message on the Website or via the email provided when setting up the Account at least 3 days before the date of the planned break. In the event of unintended breaks in the operation of the Website or the Service or their certain functionalities, the Company will immediately notify about it by posting relevant information or a message on the Website or via the email provided when setting up the Account. Acceptance of the Regulations means also giving approval for the Services being not 100% reliable. 

22. Personal Data Protection and Security 

The Company processes personal data with due diligence and ensuring adequate technical and organizational security measures. Detailed information about the protection of personal data can be found in the Privacy Policy. The Company shall not be liable for the personal data protection of the User’s customers that use the Service. The Company shall not be liable for the contents and rules of personal data protection and privacy on the Other Websites, including those to which the Links refer. The Company shall not be liable for the damages caused by browsing the Other Websites or posting any personal data or other information on them. The Company recommends reading the rules of personal data protection and privacy on the Other Websites, including those to which the Links refer, before starting using them, in particular before publishing own personal data or other essential information on the Other Websites. 

23. Termination 

We reserve the right to terminate or suspend your Account and ban access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of these Terms. If you wish to terminate your Account, you may simply discontinue using the Service. All provisions of these Terms which, by their nature, should survive termination, shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability. 

24. Governing Law 

These Terms shall be governed and construed in accordance with the laws of the State of California without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service. 

25. Changes To Service 

We reserve the right to withdraw or amend our Service, and any service or material we provide via the Service, at our sole discretion without notice. We will not be liable if, for any reason, all or any part of the Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Service or the entire Service to users, including registered users. 

26. Amendments To Terms 

We reserve the right to amend these Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically. Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently, so you are aware of any changes, as they are binding on you. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service. In case of any discrepancies between these Terms and the Agreement (if concluded), the provisions of the Agreement shall be applicable. The aforementioned sentence refers also to the amendments of these Terms introduced in the Agreement. 

27. Waiver And Severability 

No waiver by the Company of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms will continue in full force and effect. 

 28. Acknowledgement 

BY USING THE SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM. 

29. Contact Us 

Any time you wish to contact the Company, please send an email to: support@inoz.ai 

Your path to happier customers and a thriving business!

Schedule a call with Inoz Support

Inoz.ai © 2024. Made with ❤️ from New Zealand

Your path to happier customers and a thriving business!

Schedule a call with Inoz Support

Inoz.ai © 2024. Made with ❤️ from New Zealand

Your path to happier customers and a thriving business!

Schedule a call with Inoz Support

Inoz.ai © 2024. Made with ❤️ from New Zealand

Your path to happier customers and a thriving business!

Schedule a call with Inoz Support

Inoz.ai © 2024. Made with ❤️ from New Zealand